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TiviMate preparation · the UK
Preparation guide
These steps help you prepare for setup. Confirm the exact app and installation instructions for your device with support.
Check the device and app
Confirm the device, operating-system version and TiviMate version before asking for setup instructions.
Confirm the subscription format
Ask support which authorised playlist or login method to use. A player subscription does not itself provide TV channels.
Check the programme guide
Request the appropriate EPG source and confirm your local time zone if programme times appear incorrect.
Test before committing
Check playback, the programme guide and your simultaneous-stream allowance during the agreed trial.